How to fixed paramount plus samsung tv not working
I have always been fascinated by the variety of shows and genres available on Paramount Plus.
Therefore, I finally bought a subscription and installed the app on my Samsung TV a few months ago.
Initially, things went well, but after a few weeks, I started receiving errors when using the app on my Samsung TV.
The app crashed so many times last month that I lost count.
There were times when it crashed while streaming, and there were times when a black screen appeared indicating that there was an error with the video.
Due to my uncertainty, I contacted Paramount customer service, but they were unable to resolve the problem.
I then began looking for a possible fix on different forums and consulted some experts.
Within seconds, I found a simple fix that solved the problem.
You can resolve this issue by reinstalling the Paramount Plus app on your Samsung Smart TV via the app store if it isn’t working.
Is Paramount Plus not working on Samsung TVs?
Understanding why Paramount Plus crashes on a Samsung TV is important before diving into solutions.
Your Samsung TV or Paramount Plus app has bugs.
Your Paramount Plus app is not up-to-date
Samsung TV’s operating system needs to be updated.
There is a problem with your Wi-Fi network.
Check Server Status:
Check Paramount’s server status before moving on to other solutions.
The Paramount Plus app may not be working due to a global outage.
A server-related error code 3205 may appear on your screen if your browser cannot access paramountplus.com servers.
On Paramount’s help page, you can check the status of their servers.
As soon as the services are restored, your app will start working again.
On Samsung TV, reinstall the Paramount Plus app
The functionality of an outdated app can be affected by a number of bugs and glitches.
Therefore, it is imperative to ensure that the Paramount app is up to date.
Your Samsung TV will need to be uninstalled and then reinstalled in order to do this.
Here are the steps to follow:
To force shut an app, press the “Return/Exit” key on the remote.
On the remote, press “Home.”.
From the menu on the screen, select “Apps”.
Select “Settings”.
Choose “Paramount Plus”.
Then click “Delete”.
To return to the Apps screen, press the “Return/Exit” button on the remote.
Enter “Paramount Plus” in the search bar.
Then click “Install”.
Enter your login information in the app.
Connect to the Internet:
An issue with your internet might be preventing you from loading the Paramount app.
The Paramount App may not function properly if the internet is slow or unstable.
Make sure the internet is not slow by running a speed test.
Restart your router and modem if your speed isn’t up to par.
Paramount Plus Subscription Check:
It is possible for your Paramount Plus subscription to be canceled without any notice due to payment issues.
You won’t be able to stream content in such a case.
Check your account status to ensure this is not an issue.
following these steps:
Visit http://paramountplus.com/.
Log in to your account
Your username can be found by clicking here
Go to “Account”
Here you can check the validity of your subscription.
You will have to re-subscribe and add the payment method if your subscription has expired.
Follow these steps to reactivate your subscription:
Visit http://paramountplus.com/account.
Go to the “At” pccounage.
To restart your subscription, click “Subscribe Now”.
Creating a new user profile:
The Paramount Plus app can sometimes have a glitch that affects a specific user profile.
Create a new profile and check if you can stream content now to rule out this problem.
Follow these steps to create a new Paramount Plus profile on Samsung TV:
On the tv open the “Paramount Plus” app.
Click on the profile photo at the bottom-left of the screen.
To create a new profile, click the “+” icon.
Save the profile after entering a new name.
From the “Home” screen, relaunch Paramount Plus.
On startup, select the new profile.
App Cache Must Be Cleared
Apps save frequently accessed information as cache to reduce loading time.
The resources of your smart TV are limited, however.
The TV is slow when there is too much cache. It also hinders the performance of apps when there is too much cache.
It is also possible for the stored cache to affect the functionality of the paramount app.
It is imperative that you clear the cache in this case.
Follow these steps to clear the cache of Paramount Plus on Samsung Smart TV:
On the remote control, press the “Home” button.
From the on-screen menu, select “Settings” and then “Apps”.
Choose “System Apps”.
Click “Clear Cache” on the “Paramount Plus” app.
You’ve tried everything you can with your Paramount Plus app on your Samsung Smart TV.
If your app is still not working, try it on another device, such as a mobile phone or laptop.
You Samsung Smart TV may be causing the issue if the app works fine there.
You can soft reset your Samsung TV
TV glitches may cause streaming apps to fail.
You can get your smart TV working again by restarting it, just like you would a laptop.
Follow these steps to restart your Samsung TV:
Press and hold the “Power” button on the remote until the TV turns off and on again. This should take 10-15 seconds.
Unplug the TV from the electric socket, wait 30 seconds, plug it back in, and press the “Power” button.
Your Samsung Smart TV needs an update
Apps may lose compatibility with your TV’s current software version when they auto-update in the background.
To fix such a problem, you need to update your Samsung Smart TV.
Samsung Smart TV software update
On your remote control, press the “Home” button
Go to “Settings”
Select “Software Update” under “Support”
“Update Now” should be clicked
After the download is complete, click “Install”
Your Smart TV is already up-to-date if there is no update available.
Samsung Smart Hub reset
Next, reset your Samsung Smart Hub if updating the Samsung TV software does not work.
If you reset your Samsung Smart Hub, every app installed on your smart TV will be uninstalled.
Before proceeding, make sure you have the login information for all your apps on hand.
On your remote control, press “Home”
On the screen, click “Settings”
Select “Service Care” under “Support”
For TV models before 2020, you can find the “Self Diagnosis” option directly in the “Support” menu.
Reset the Smart Hub by clicking “Reset Smart Hub”
When prompted to enter a pin, enter 0000 or the pin you created when setting up your Samsung smart hub.
The DNS configuration needs to be updated
A great streaming experience requires compatibility between all devices.
You may not be able to use Paramount Plus if your TV’s DNS records do not match those on your internet provider’s server.
It is necessary to update the DNS configuration on your Samsung Smart TV in order to resolve this issue.
View IP DNS settings on the router.
On your Samsung Smart TV’s home screen, click “Settings.”.
Click on “General”
Select “Network”.
The “Network Status” tab can be found here
Select “IP Settings”.
Select “DNS Settings”.
Enter your IP DNS settings manually into the Samsung network connection
Samsung TV factory reset
The last option is to factory reset your Samsung Smart TV if the Paramount Plus app still won’t work.
All your preferences and installed apps will be removed.
Before proceeding, make sure you have the login information for all the apps handy.
Resetting your Samsung Smart TV to factory settings
On your remote control, press the “Home” button
Go to “Settings” and select “General”
Reset your browser by clicking “Reset”
If you have never created a pin, 0000 should be the default.
To reset, press “OK”
Cast media from your phone as a workaround
The Paramount Plus app or Samsung TV may take a while to fix if it’s a major bug.
Casting media from your phone to your TV is the best option if you want to watch your favorite shows on the big screen.
ChroSamsung Smart TVs support this feature.
Install the latest Paramount Plus app on your phone and connect your device to the same Wi-Fi network as your Samsung Smart TV to stream Paramount Plus.
Then, open the Paramount Plus app on your device, play the video you wish to watch, and click “Cast.”.
